Problem Solving Diagrams
The Interim Containment Action (ICA) is temporary and is typically removed after the Permanent Correct Action (PCA) is taken.D4: Root Cause Analysis (RCA) and Escape Point The root cause must be identified to take permanent action to eliminate it.
Quality-One takes this principle one step further by having two levels of CFT: Teams require proper preparation. Implementation of disciplines like checklists, forms and techniques will ensure steady progress.The steps and techniques within 8D which correspond to Root Cause Analysis are as follows: This example uses only 4 of the 5 Whys to determine the root causes without going further into the systemic reasons that supported the failure.The Repeated Why is one way to depict this failure chain. Quality-One offers Quality and Reliability Support for Product and Process Development through Consulting, Training and Project Support.Activities in D7 include: D8: Closure and Team Celebration Teams require feedback to allow for satisfactory closure.Recognizing both team and individual efforts and allowing the team to see the previous and new state solidifies the value of the 8D process.